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Refund and Cancellation Policy

At Afflumia, we are committed to providing high-quality services and ensuring customer satisfaction. If for any reason you are not satisfied with our services, please review our refund and cancellation policy below:

1. Cancellation of Services

• Service Start Date: Once a service has begun, you are entitled to cancel the service at any time before the work is completed.

• Notice of Cancellation: To cancel a service, please provide written notice to us via email at [email protected]. This notice must be received before the service completion date to qualify for cancellation under the terms of this policy.

2. Refund Policy

• Services Rendered: If services have been rendered (e.g., email campaigns, consulting sessions), no refunds will be issued. This includes any work that has been started or completed for the agreed-upon service.

• Pre-Paid Services: If you have paid for a service in advance and the work has not started, you may be eligible for a full refund upon request.

• Refund Requests: Refund requests must be submitted within 7 days of the service initiation date to be considered. Requests received after 7 days will not be eligible for a refund unless otherwise stated in the terms of your agreement.

3. Exceptions

• Technical Issues or Failure: If we are unable to deliver services due to technical issues on our end, we will work with you to resolve the issue. If the issue cannot be resolved, we will issue a full or partial refund depending on the nature of the disruption.

• Customer Responsibility: Refunds will not be issued if the customer has not followed the requirements or instructions provided by us for the service.

4. How to Request a Refund or Cancellation

• To request a refund or cancel a service, please contact us at [email protected]. Ensure you include:

• Your full name

• Your business name

• The service you wish to cancel or request a refund for

• Any relevant details of the transaction

5. No Refunds on Services After Completion

• Once the service has been fully completed and delivered, no refund requests will be considered.

6. Changes to This Policy

• We may update this Refund and Cancellation Policy from time to time. All changes will be posted on this page and will be effective immediately upon posting. We encourage you to review this page periodically for any updates.

If you have any questions about our Refund and Cancellation Policy, please contact us at [email protected]